Service and Support_______________________________

NiteRider is pleased to say our Customer Service is legendary. We are committed to the highest standards, of quality, cost, and value. Our commitment extends to using only high quality components, designed and engineered to exacting standards. NiteRider believes that value is found in products that do what we say they will and last a lifetime. When you invest in a NiteRider system, you get what you pay for and more. A NiteRider is with the you for the long haul, whether at work or at play. We're strive each weekday to answer questions, solve problems, and provide whatever support necessary to suit your needs. Please feel free to contact us to see how we may be of service to you.

Contacting NiteRider

Hours of Operation
· Monday - Friday
· 8 AM to 5 PM Pacific Standard Time

Phone
· (858) 268-3850
· (858) 268-3858 Fax

Email
· Operations: Henry Hester, henry@niteriderdive.com
· Engineering/Design: Tom Carroll, CEO & Founder tcarroll@niteriderdive.com

Address
Dive Lights International, Inc.
8205 Ronson Rd. Suite H, San Diego, CA 92111

Obtaining Service
Please contact your Dealer or NiteRider directly for service and support. Most issues can be resolved quickly and easily without returning the product. Any returned product must have authorization, insurance, tracking, and proper packaging prior to shipment.

NiteRider Dive Lights International Lifetime Warranty
Our Exclusive Lifetime warranty covers defects in material and workmanship. We will repair or replace any lighting system that is found to be defective at no charge to you (including return shipping). Click here for more details….

What Some of our Customers have said:

"Thank you very much for helping me with my RMA. I received my lights and battery much quicker than I had anticipated. Everything seems to be working great now. It is a pleasure to do business with such a good company that stands behind their product. I am anxiously looking forward to my night video dives in Bonaire. As I stated before, I can't even imagine how great my videos will turn out with TWO lights working.

Thanks again for a GREAT product!"

Neil
Henderson, NV

"Just to let you know that I received the replacement head on Friday. By
Saturday I had traveled to the Lake District (beautiful part of northern England) and dived with it in an old, flooded slate quarry. It was fantastic! Thank-you so much for your fast, efficient and honorable customer service :o)

Hope LIDS went well for NiteRider and look forward to dealing with you in
the future (when I'm a wealthy doctor I think I'll treat myself to one of
your sexy HID's, but need to graduate first!)"

Sandra
London, UK

"I received my light back and used it the next morning. I just wanted to write and tell you how much I appreciate your quick and professional response. It's nice to buy a product that is backed by a great company. You have a customer for life !!! I will recommend your products to all my dive partners. Again thank you for your professionalism. A customer for life!"

J.R. Robison